Privacy Policy

Introduction to Our Policy

At Ices’ Win, we prioritize your privacy. This policy outlines our practices concerning the collection, use, and protection of your data when you use our platform, including our website and digital services. We are committed to responsible information handling and compliance with privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial regulations.

Safeguarding Your Information

We take privacy seriously and adhere to established regulations, including:

• The Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial privacy laws.
• The General Data Protection Regulation (GDPR), which applies to users in the European Economic Area (EEA).

This Privacy Policy explains:

• The types of personal data we collect and how we use it.
• Your rights under  data protection laws.
• How you can manage your privacy settings and control your data.

Individuals Eligible to Utilize Our Services

Ices’ Win is designed for adult users only. Our platform is not intended for children, and we do not knowingly collect data from individuals under the age of 21 (or the legal age in your province or territory).

Updates to Policy

We may update this Privacy Policy from time to time to reflect legal requirements or changes in our data-handling practices. We will notify you in advance of any significant updates.

Our website may include links to third-party platforms. Their privacy policies, not ours, govern how your data is handled on those sites.

We may collect and process various types of personal information, including:

• Device and Browser Data: Unique identifiers, IP addresses, device model, system settings, operating system details, system activity, and crash reports.
• Website Interaction Data: Information on how you engage with the Ices’ Win platform, such as site traffic, navigation patterns, session duration, and search activity.
• Tracking and Analytics Data: Collected through cookies, tracking pixels, advertising identifiers, and similar technologies.
• Approximate Location: Determined based on your IP address or data from third-party geolocation services.

We collect and use your data for a variety of reasons, including:

• Service Optimization: Ensuring smooth operation, maintenance, and continuous improvement of our platform.
• Security & Fraud Prevention: Safeguarding the website, protecting users, and preventing fraudulent or unlawful activities.
• User Support & Communication: Providing customer assistance and keeping you informed about updates to our Terms of Use or Privacy Policy.
• Analytics & Enhancements: Conducting research and analyzing user behavior to refine and improve the overall experience.
• Marketing & Promotions: With your consent, delivering personalized marketing campaigns and promotions related to the Ices’ Win platform.

Your data may be shared with the following parties:

• Ices’ Win & Affiliates: Our company and related entities for research, marketing, and user experience enhancement.
• Marketing Partners: Third-party service providers that assist in promoting the Ices’ Win platform.
• Business Partners: Companies that help deliver access to our platform and services.
• Legal Authorities: Regulatory bodies or courts when required by law or to safeguard the rights and security of our users.
• Corporate Transactions: Third parties involved in mergers, acquisitions, or business restructuring related to Ices’ Win or CX Media Ltd.

Some of our partners and service providers are located outside, which may require your data to be transferred internationally. When this occurs, we ensure appropriate safeguards are in place in compliance with PIPEDA and relevant provincial privacy laws.

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, meet legal obligations, or establish and defend legal claims. If you close your account, we will securely delete or anonymize your data unless legal requirements mandate its retention.

Under privacy laws, you have several rights regarding your data:

• Access Your Information: Request details about the personal data we hold about you.
• Request Deletion: Ask us to erase your data when it is no longer needed or if you withdraw your consent.
• Limit Processing: Request restrictions on how your data is processed under certain circumstances.
• Withdraw Consent: Revoke your consent for data collection and processing at any time.

To enhance your experience on the Ices’ Win platform, we use various tracking technologies, including cookies. These tools help us improve functionality, analyze site performance, and deliver relevant content. The types of tracking technologies we use include:

• Essential Cookies: Ensure the core functions of the website operate smoothly.
  Analytics & Performance Tools: Collect insights on site usage to optimize speed and functionality.
• Personalization Features: Remember your preferences to provide a customized experience.
• Advertising & Targeting Technologies: Deliver relevant promotions based on your interests.

You can adjust or disable tracking through your browser settings. However, restricting cookies may affect certain website features.

This Privacy Policy is effective as of November 1, 2024.